Staff Training Presentations
A range of dCL prepared Microsoft Powerpoint and .pdf presentations to assist firms in staff training on a number of compliance and precedurally-related issues
Apr 2023
UPDATED Apr 2023.
On the new rules under ICOBS 2.7
Summary of key points regarding the Bribery Act 2010
UPDATED JULY 2023 - Key Points of the rules relating to the handling of Vulnerable Customers
The key points of the rules relating to Premium Finance from January 2022
The key points of the FCA Pricing Rules from January 2022
he key points of the PROD Rules from January 2022
Jim Dart hosts a webinar on the principles and procedures of identifying and dealing with complaints. (13:53)
A guide to the implementation of a 'speak up, listen up' policy.
A guide to using and implementing our document templates
Powerpoint presentation from FCA DP20/1 March 2020
Powerpoint Presentation Sept 17